While we spend a lot of time promoting the variety of the lifts and mobility devices that we can supply to make things easier for our customers, one of the biggest selling points that sets us apart from our competitors are our engineers. Unlike some businesses, we have our own talented and highly qualified engineering staff on hand, all of whom can handle a wide variety of stairlift installations and maintenance issues.
And the good news is you don’t have to be an existing customer to take advantage of our engineering service and support. If you have a stairlift installed and want a good maintenance team on hand, the Versatile Lift Company can certainly help.
Our Service Packages
We provide a range of service packages to suit most needs and all households, including our 24 hour call out for emergency breakdowns. You can decide on the package that both meets your needs and your budget.
It starts with our Bronze Contract which provides you with an annual service visit to check over your stairlift and carry out any maintenance needed. The next is our Silver Contract which includes the service visit plus breakdown callouts between eight in the morning and 5pm. Finally, top of the range, is our Gold Contract which includes breakdown visits, service and parts if they need replacing.
The Benefits of a Maintenance Contract
While our stairlifts are some of the best in the world, any mechanical device is going to have issues at some point during its lifetime. Having a service package can mean you get peace of mind and know that a qualified engineer is going to be on site soon putting things right.
We’ve had about 35 years of providing maintenance and servicing for everything from stairlifts to platform and step lifts and many of our technicians have been working for us for a good few years. All are well trained and know exactly what to do when they come across any kind of fault or breakdown.
If you have mobility problems, the last thing you want is for your stairlift not to work properly. The service contracts not only make sure that regular maintenance is carried out but that, if there is an emergency, you’ve got someone on hand who can help. The other great thing about our range of service contracts is that you get to form a long-term relationship with one of the best stairlift companies in the country – a team that you can trust to get you moving again.
As we’ve mentioned, you don’t have to be an existing customer to take advantage of our top-quality servicing agreements. Whatever brand of stairlift you have installed, you can protect yourself from unnecessary charges if something does go wrong. We’ll be able to get our experienced team in and make sure your device is working properly. The big advantage of entering a contract of this type is that you can tailor it to your budget.
After that you get peace of mind, knowing our team is just a phone call away.